At Mindful Healing, we understand how important this process is. This means we place a lot of care even at the beginning stages of our work together. We only schedule new appointments after offering a free 15-20 minute consultation.

This consultation is often done by phone. We will coordinate a time that best suits our schedules and call you at your preferred number.

During this time, we will determine if we would be a good fit and compatible with your needs and goals. As we are not officially your healer, we will ask general questions to understand why you are coming to therapy.

Afterward, assuming we are a good fit, we will give you time and space to determine if you would like to schedule an appointment.

If not, we would be happy to assist you in providing external referrals that best fit your needs. You also do not have to take us up on this offer and are welcome to continue your search.

There are several ways to schedule an appointment with your healer.

1) You can log in through your Client Portal in Simple Practice and request appointments this way.

2) You can reach out to your healer directly via email. However, it may take us longer to respond than if you go through your Client Portal independently, as we may be in session or tending to other administrative tasks.

3) You can reach out to our Administrative Assistant, at admin@mindfulhealingcounseling.com, who has access to our calendars and can provide options for scheduling future appointments.

Any way you schedule an appointment, we recommend you schedule at least 2-3 in advance to ensure you see us at the recommended frequency.

Standing appointments are repeated appointments reserved at the same time and on the same day of the week. Unlike some therapists, but like most medical doctors, we do not provide standing appointments.

We do not provide these because we cannot guarantee meeting every client’s preferences. For example, many people prefer evening appointments. However, there are only so many evenings during the week. Not everyone will be able to receive evening appointments.

This approach also provides the most flexibility in our schedules to reschedule the same week if there is an unforeseen emergency or illness. Finally, since our healers are involved in other community service and clinical work—this scheduling approach allows space for them to balance their passions and service with seeing clients.

What we can offer is a general consideration of your preferences when scheduling. We can be sure to do our best to see you at the frequency (i.e., once a week, twice a week, once a month, as needed, etc.)—we cannot save your spot.

We do not provide 24-hour on call services. Therefore, if you are having a medical or psychological emergency you should immediately go to your nearest hospital emergency room or call 911.

You will not be charged if you notify us 48 hours before your scheduled appointment time. If you notify us anytime less than 48 hours, you will be charged 50% of the service fee. It is difficult to charge this fee, but it is also crucial for our livelihood, time, and ability to help others. We are only paid for our work, and if you notify us later than 48 hours, we cannot secure that spot for another person who could have been seen.

Sadly, this means the healer you want to work with is not currently taking on new clients or consultations. You can directly email them and inquire about their availability. Some healers offer a waitlist option. We will still want to provide you with other options as we do not want to see you wait if you need help and support now.